How we deliver
Fixed-price implementation, mandatory platform subscription, and optional operations retainer — a clear, predictable delivery model with no hidden costs.
Four services. One delivery model.
Every engagement follows our three-layer model — or starts with a Rescue Audit if you're already stuck.
Layer 1: End-to-End Implementation
Fixed-price, fixed-timeline ERP implementation — from discovery through go-live. Every module, workflow, and UAE compliance config delivered on schedule.
- Industry-specific module bundles
- Pre-configured workflows & automations
- Structured 6-phase go-live process
- UAE VAT, CT, ESR, UBO, PDPL, RERA built in
Layer 2: Platform Subscription
Mandatory monthly subscription covering hosting, AI credits, UAE compliance updates, security patches, and SLA — everything your live ERP instance needs to stay current.
- Managed ERP hosting & uptime SLA
- AI credits (OpenAI, Anthropic, Google)
- UAE compliance & tax updates
- Security patches & version upgrades
Layer 3: Operations Retainer
Optional monthly retainer for ongoing enhancements, custom reports, AI feature expansion, and dedicated support — Bronze, Silver, or Gold tiers available.
- Custom report & dashboard development
- AI feature expansion & ML pipelines
- Workflow enhancements & tweaks
- Dedicated support architect (Gold)
Rescue Audit
Stuck with a failed or incomplete ERP implementation? Our Rescue Audit diagnoses what went wrong, maps a recovery plan, and gets you back on track — fixed-price, fixed-timeline.
- Quick Audit — AED 5,000 (3–5 days)
- Standard Audit — AED 12,500 (2 weeks)
- Deep Audit — AED 25,000 (3–4 weeks)
- 50% credited to implementation within 90 days
Optional monthly enhancement & support
6-month minimum commitment. Hours do not roll over beyond one month. Cancellation requires 60 days written notice after minimum term.
- ✓ 8 hours/month
- ✓ AED 625/hr effective rate
- ✓ Standard SLA response
- ✓ New module configuration
- ✓ Custom reports & dashboards
- ✓ 16 hours/month
- ✓ AED 562/hr effective rate
- ✓ +1 priority bump
- ✓ AI workflow expansion
- ✓ Process redesign
- ✓ 30 hours/month
- ✓ AED 500/hr effective rate
- ✓ Top priority queue
- ✓ Dedicated support architect
- ✓ Quarterly ROI reporting
From signed Order Form to go-live in 4 weeks
Growth-tier schedule shown. Starter 2–3 weeks · Professional 6–10 weeks · Enterprise 10–16 weeks.
Discovery
Process workshops, data audit, module map, and UAT plan signed off.
Build
ERP configured, custom extensions developed, AI layer wired, dashboards built.
Migrate
Legacy data migrated, AI workflows trained on real cases, integrations live in staging.
Go Live 🚀
UAT sign-off, user training, production cut-over, 14-day hypercare begins.
Go-live guarantee: if we miss the agreed go-live date by more than 14 days for reasons within our control, one month of Operations Retainer is free.
Pick a package and go live in 30–90 days
Browse our pre-built industry packages or talk to an expert for a custom quote.